We want you to be completely satisfied with your purchase. Here's what you need to know about our shipping and return process:

Return Window
You have 30 days from the date of receipt to initiate a return. This gives you ample time to try out your new item and make sure it's the perfect fit for you.

Condition of Returns
To be eligible for a return, your item must be:

In the same condition as you received it
Unworn or unused
With tags still attached
In its original packaging

How to Initiate a Return
Simply email us at contact@ergonest.co.uk to start the return process. We'll guide you through the next steps and provide a return shipping label.

Refund Process
Once we receive and inspect your return, we'll notify you about the status of your refund. If approved, you'll be automatically refunded on your original payment method within 10 business days

Return Shipping

We'll provide you with a return shipping label at no cost to you. Simply follow the instructions we send to ensure your item reaches us safely.

Non-Returnable Items
Please note that certain items cannot be returned, including:

Perishable goods
Custom products
Personal care items
Hazardous materials

European Union Customers
If you're in the EU, you have a 14-day cooling-off period during which you can return your item for any reason, no questions asked.

We're here to help if you have any questions about your return. Don't hesitate to reach out to us at contact@ergonest.co.uk for assistance.

Sitall Deluxe Posture Stool

Sitall Deluxe Posture Stool

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